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T CHAPTER 2he Grosshammer Insurance “Please leave a message after the Chaya Sara Ben Shachar
Company had an automated beep.”
phone system. that electronic runaround, it sure didn’t
“If you are calling about Chana took a deep breath. “Hi. My seem that simple anymore. But still, she
home-equity insurance, dial 1. If name is Chana Schwimmer and I’m preferred not to involve her son, or her
you are calling about car insur- calling about my…my late husband daughter, for that matter, in her finan-
ance, dial 2. If you are calling Nosson Schwimmer’s insurance policy. cial affairs. As far as she was concerned,
about life insurance, dial 3.” My son was in touch with your firm six a child was still a child. Efrayim may
Chana Schwimmer dialed 3. “If you months ago and the representative he have placed that initial phone call for
have a preexisting policy, dial 4…” spoke to…not sure of his name…said her half a year ago, but she’d been
that the matter was being looked into. I overwhelmed by her husband’s loss
Chana quickly dialed 4. “For Mrs. haven’t heard from anyone since then, back then. Now she was slowly getting
Hugh, dial 1. For Mr. Nettleton, dial 2. and I’m hoping that a representative over the rawness. Releasing the insur-
For Ms. Green, dial 3.” can please tell me what’s going on, and ance money was her responsibility.
when I can expect the money to come
She twirled a lock of her sheitel through.” She was, after all, her children’s
around her finger. This was ridiculous. mother. Widow or not.
How in the world was she supposed to Her throat felt dry and her heart
know which representative she needed beat quickly, but she managed to Married children or not.
to talk to? steady herself enough to leave her con- The sound of a phone ringing jarred
tact information over the voicemail. Chana back to reality, but when she
“For the operator, please dial 0.” “Thank you. I look forward to hearing looked down at her cell phone the
That sounded like a safe bet. She from you.” screen was still dark.
dialed 0. Rusi’s phone. Her daughter’s voice
The call went through and then, She hung up the phone. She won- floated in from another room.
finally, a voice came on over the phone. dered who she was actually trying to “Yeah, that test was so easy, I can’t
“The party you are trying to reach is reach. Maybe she ought to get Efrayim believe I studied so hard for it.”
currently unavailable.” involved again, although it seemed Rusi sounded so young and eager
Chana stared at the phone in shock. ludicrous to have to involve her son on the phone it was hard to believe
Who ever heard of an operator being from overseas for something as mun- that she was no longer a teenager. Hard
unavailable? dane as placing a phone call. to believe that she wasn’t a little girl,
actually.
She stared at her cell phone. After What was that saying Chana had
104 u www.wherewhatwhen.com u
Company had an automated beep.”
phone system. that electronic runaround, it sure didn’t
“If you are calling about Chana took a deep breath. “Hi. My seem that simple anymore. But still, she
home-equity insurance, dial 1. If name is Chana Schwimmer and I’m preferred not to involve her son, or her
you are calling about car insur- calling about my…my late husband daughter, for that matter, in her finan-
ance, dial 2. If you are calling Nosson Schwimmer’s insurance policy. cial affairs. As far as she was concerned,
about life insurance, dial 3.” My son was in touch with your firm six a child was still a child. Efrayim may
Chana Schwimmer dialed 3. “If you months ago and the representative he have placed that initial phone call for
have a preexisting policy, dial 4…” spoke to…not sure of his name…said her half a year ago, but she’d been
that the matter was being looked into. I overwhelmed by her husband’s loss
Chana quickly dialed 4. “For Mrs. haven’t heard from anyone since then, back then. Now she was slowly getting
Hugh, dial 1. For Mr. Nettleton, dial 2. and I’m hoping that a representative over the rawness. Releasing the insur-
For Ms. Green, dial 3.” can please tell me what’s going on, and ance money was her responsibility.
when I can expect the money to come
She twirled a lock of her sheitel through.” She was, after all, her children’s
around her finger. This was ridiculous. mother. Widow or not.
How in the world was she supposed to Her throat felt dry and her heart
know which representative she needed beat quickly, but she managed to Married children or not.
to talk to? steady herself enough to leave her con- The sound of a phone ringing jarred
tact information over the voicemail. Chana back to reality, but when she
“For the operator, please dial 0.” “Thank you. I look forward to hearing looked down at her cell phone the
That sounded like a safe bet. She from you.” screen was still dark.
dialed 0. Rusi’s phone. Her daughter’s voice
The call went through and then, She hung up the phone. She won- floated in from another room.
finally, a voice came on over the phone. dered who she was actually trying to “Yeah, that test was so easy, I can’t
“The party you are trying to reach is reach. Maybe she ought to get Efrayim believe I studied so hard for it.”
currently unavailable.” involved again, although it seemed Rusi sounded so young and eager
Chana stared at the phone in shock. ludicrous to have to involve her son on the phone it was hard to believe
Who ever heard of an operator being from overseas for something as mun- that she was no longer a teenager. Hard
unavailable? dane as placing a phone call. to believe that she wasn’t a little girl,
actually.
She stared at her cell phone. After What was that saying Chana had
104 u www.wherewhatwhen.com u
